Read the following before purchasing:
If there is something wrong with your purchase, email us at with proof of purchase.
Payments to the MineHeroes store are payments for intangible virtual items. All transactions are final and a strict no-refund policy applies.
Any and all refund requests are denied. Such requests include account/IP bans, server downtime, or the loss of in-game items.
Opening a chargeback will result in a permanent and automatic ban from the MineHeroes Server, the MineHeroes store and all other stores on the Tebex/Buycraft platform. All appeals are automatically declined.